About Us

Chan Rong Yin: 1958-2023

Chan Rong Yin

Founder | 1958-2023

Bunna (Ben) Phay

Financial Advisor | Mortgage Agent

Biography pending.

Chantel Youn

Director of Operations

Chantel has over 10 years of office operation and management experience.

As a Director of Operations, Chantel has established the framework for Business activities including daily administrations, communications, correspondence and overall office management.

Chris Burton

Life, Disability and Group Insurance Advisor

Christopher started his career in financial services in 1993. Since that time, he has held various management responsibilities including overseeing receivables of over 80 million dollars and teams in excess of 125 employees.

His passion has always been ensuring his clients' financial security and well-being. He believes that what sets him apart as a Life Insurance Advisor is offering the best solutions possible. He adapts his approach to each one of his client's individual personal needs.

At home, Christopher is supported by his wife Natalie with a combined very active family of 7 children and 3 grandchildren!

Christopher is a former Second Lieutenant with the Canadian military who assisted with the Royal Canadian Army Cadets and was a reservist with the Essex and Kent Scottish Pipe and Drum band. As well as playing as a member of various competitive Scottish Pipe Bands, he is also a successful solo competitor, winning many awards including World and North American Champion.

Christopher is an accomplished public speaker who has been heard on the radio and has appeared on television. Most recently, he was a guest on "Making the most of your retirement" on Rogers television. He was voted Financial Planner of the year for London in 2017 by "Our London Reader's Choice".

Bherang (Ben) Moazzez, Ph.D.

Mortgage Agent Lic.# 10428

Ben is a licensed Mortgage Agent through Mortgage Professionals Canada. He is sincere and loves adding value to the lives of people he comes in touch with. He believes in community and volunteers his time and expertise with the United Way and Immploy Peer Mentor program.

He is passionate about everything finance, tax, and investment. Before becoming a mortgage agent, Ben served in academia and the private sector as a scientist in different capacities overseas (Italy, Iran) and in Canada for over fifteen years. He obtained his PhD in Materials Chemistry in Canada. He has since contributed his professional skills to the mining industry, pharmaceutical service labs, and more recently, to the consumer business group at 3M Canada here in London.

Mike Howard, CPA, CGA

Chartered Professional Accountant
Certified General Accountant

Mike is an experienced Chartered Professional Accountant, Certified General Accountant. Having accumulated 11 years of experience in the accounting and finance field.

Mike will assist you with your general accounting needs, including AR/AP, account reconciliation, and cash management.

Prepare your tax returns or year end to maximize profit and liaise with Auditors. Ensure compliance with all government agencies and ensure filings are done correctly and on time.

Anny Thiessen

Customer Relations

Anny grew up with an entrepreneurial family which has given her a strong work ethic.

She brought in her over 15 years of experience in customer relations and administrative services to Better Financial.

She is accommodating, kind, professional and a friendly face to see in the office.